Return & Exchange Policy

1. Return Window

If your product arrives damaged, defective, or incorrect, you can request a return or exchange within 7 days of delivery. Please contact us as soon as possible after receiving your order so we can assist you promptly.

2. Eligibility for Return

To be eligible for a return or exchange, the item must be:

• Unused and in the same condition that you received it
• In its original packaging with all tags/labels intact
• Accompanied by proof of purchase (order ID or invoice)

3. Non-Returnable Items

Certain items may not be eligible for return, including customized or made-to-order products, and items marked as final sale. This will be clearly indicated on the product page at the time of purchase.

4. How to Request a Return

To initiate a return or exchange, contact us via WhatsApp or email with your order ID and a photo of the product showing the issue. Our team will review your request and share the next steps, including pickup or shipping instructions where applicable.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe. For Cash on Delivery orders, refunds will be processed via bank transfer or UPI.

6. Exchanges

If you'd like to exchange an item for a different size, color, or product, please reach out to us and we'll help arrange the exchange, subject to product availability.

7. Contact Us

For any questions about returns or exchanges, reach out to us at ghasajao100@gmail.com or call us at +91 82798 74139.